My factory is located in overseas, and my computerized crochet machines have some problems, can Taiwan provide remote assistance?
Yes, Taiwan can provide remote assistance. DAHU's knitting machines are used by customers in over 60 countries worldwide, and the company has dealers and agents in various regions such as Asia, South America, and Europe. In addition to offering comprehensive after-sales service through nearby service centers, DAHU has developed the EFFECT system, a computer software, which allows technicians to provide real-time online assistance remotely from offices in Taiwan via remote connection, facilitating prompt issue resolution.
If you would like to know which DAHU machines are equipped with the EFFECT system, you can start your research under the [Products] section.