How long is the warranty period for knitting machines? What does it cover?
From the date of shipment, DAHU's knitting machines come with a standard warranty period of 12 months under normal usage conditions. Damage caused by natural disasters, improper operation, lack of regular maintenance, intentional damage, and consumable parts are not covered under warranty, while all other issues fall within the warranty scope. Beyond the warranty period, if the machine requires repairs due to mechanical damage, repair service fees will be charged according to company regulations.
Each knitting machine is provided with a record upon factory delivery. When maintenance service is needed, please provide the model number and date of manufacture found on the machine's nameplate and inquire through DAHU's email or contact the local dealer for assistance.